Fairbanks North Star Borough and School District
| For Information About... | Contact... | At... |
|---|---|---|
| Medical, Prescription (Plan B only), Dental Claims Participant Customer Service | WPAS | 1-800-331-6158 Option 8
Health Plan ID Card Requests Option 4 WPAS, Inc. |
| Pharmacy Network or Service: For all Plans: Retail Prescription Drug Benefit is a maximum of 30-day supply Caremark Mail Order is a maximum 90-day supply Please note: School District Plan B must submit all member paid prescription claims by using the WPAS Claim Form | CVS/Caremark Pharmacy Program | 1-866-818-6911
www.caremark.com App: Caremark |
| Preferred Provider Organization (PPO) Network, Precertification and Case Management Services provider | Aetna | Provider Only Calls: 1-888-632-3862 Network: Choice POS II (open access) Payer ID: #60054 0153 Aetna Group #: 863877 Website: Aetna Preferred Provider Network Claim Address: PO Box 981106 El Paso, TX 79998-1106 |
| Find a vision provider, view your benefits, and get special offers | Vision Service Plan (VSP) | 1-800-877-7195 Website: www.vsp.com VSPVisionCareOntheGo |
| Phone or video consultation with a physician - Plan A, C & Borough- $5 co-pay, no deductible - Plan B, effective April 1st Teladoc visit cost is $47, subject to deductible & coinsurance | TelaDoc | 1-800-835-2362 Website: www.teladoc.com App: Teladoc |
| Provider Network for non-emergency surgeries nationwide You can find access to top hospitals and providers in the nation for certain nonemergency surgeries. Includes travel, lodging incentives. Not subject to deductible or out of pocket. | Transcarent (formerly Bridgehealth) | 1-855-423-1296 SD Employer Code: FBNSB Borough Employer Code: FNSB2 |
| Confidential Emotional Support (Borough) Legal Guidance & Financial Resources - Confidential counseling services available 24 hours per day, 7 days per week. Employee and household members each have up to six consultations available per issue, per year at no additional cost. | ComPsych Employee Assistance Program (EAP) | 1-877-533-2363 Website: www.guidanceresources.com Web ID: MY5848i App: GuidanceResources® Now |
| Employee Assistance Program(EAP) (School District) | Magellan Ascend | Website: https://magellanascend.com/ Phone: (800) 450-1327 |
| Life Insurance, AD&D and Optional Supplemental Life Insurance (Borough) | VOYA /Reliastar | Borough: (907) 459-1202 |
| Life Insurance (School District) The District has partnered with American Fidelity in providing a variety of benefits: -Administration of FSA, HRA, and HSA account -Provide life insurance and AD&D through Principal -Assist with open enrollment including new hire enrollment into health benefits -Assist with any change in benefits due to a qualifying event | American Fidelity | Website: https://americanfidelity.com/fairbanks |
| PA Clinic Appointments for routine medical care and preventative health services. - Available to Plan A, Plan C & Borough Participants Only $10 copay per visit, not subject to deductible $0 copay for preventative | Coalition Health Center / PA Clinic | Walk-ins: 8:30 am to 4:30 pm. Fairbanks Appointment Line: 907-450-3300 – 7:30am to 6:30pm Anchorage Appointment Line: 907-264-1370 Website: www.coalitionhealthcenter.com |
| FSA, HSA, HRA Administration (Borough) | Navia Benefit Solutions | 1-800-669-3539 Fax: 866-535-9227 Website: www.naviabenefits.com Email: [email protected] Borough Employer Code: NSB Claim Forms:Navia Claim Form App: MyNaviaApp |
| FSA, HSA, and HRA Administration (School District) | American Fidelity | Website: https://americanfidelity.com/fairbanks |