For Information About... Contact... At...
For Information About...Medical, Prescription (Plan B only), Dental Claims Participant Customer ServiceContact...WPASAt...1-800-331-6158
Health Plan ID Card Requests
WPAS, Inc.
For Information About...Pharmacy Network or Service:

For all Plans:
Retail Prescription Drug Benefit is a maximum of 30-day supply
Caremark Mail Order is a maximum 90-day supply

Please note: School District Plan B must submit all member paid prescription claims by using the WPAS Claim Form
Contact...CVS/Caremark Pharmacy ProgramAt...1-866-818-6911
App: Caremark
For Information About...Preferred Provider Organization (PPO) Network, Precertification and Case Management Services providerContact...AetnaAt...Provider Only Calls: 1-888-632-3862
Network: Choice POS II (open access)
Payer ID: #60054 0153
Aetna Group #: 863877
Aetna Preferred Provider Network
Claim Address:
PO Box 981106
El Paso, TX 79998-1106
For Information About...Find a vision provider, view your benefits, and get special offersContact...Vision Service Plan (VSP)At...1-800-877-7195
For Information About...Phone or video consultation with a physician
- Plan A, C & Borough- $5 co-pay, no deductible
- Plan B, Teladoc visit cost is $56, subject to deductible & coinsurance
Contact...TelaDocAt... 1-800-835-2362
App: Teladoc
For Information About...Provider Network for non-emergency surgeries nationwide

You can find access to top hospitals and providers in the nation for certain nonemergency surgeries. Includes travel, lodging incentives. Plan B is subject to deductible.
Contact...Transcarent (formerly Bridgehealth)At...1-855-423-1296
Website: Transcarent
For Information About...Confidential Emotional Support (Borough)
Legal Guidance & Financial Resources

- Confidential counseling services available 24 hours per day, 7 days per week. Employee and household members each have up to six consultations available per issue, per year at no additional cost.
Contact...ComPsych Employee Assistance Program (EAP)At...1-877-533-2363
Web ID: MY5848i

App: GuidanceResources® Now
For Information About...Employee Assistance Program(EAP) (School District) Contact...The StandardAt...Website: Employee Assistance Program
Phone: 1-888-293-06948
For Information About...Life Insurance, AD&D and Optional Supplemental Life Insurance (Borough)Contact...VOYA /ReliastarAt... Borough: (907) 459-1202
For Information About...Life Insurance (School District)
The District has partnered with American Fidelity in providing a variety of benefits:
-Administration of FSA, HRA, and HSA account
-Provide life insurance and AD&D through Principal
-Assist with open enrollment including new hire enrollment into health benefits
-Assist with any change in benefits due to a qualifying event
Contact...American FidelityAt...Website: American Fidelity
For Information About...PA Clinic Appointments for routine medical care and preventative health services.

- Available to Plan A, Plan C & Borough Participants Only
$10 copay per visit, not subject to deductible
$0 copay for preventative
Contact...Coalition Health Center / PA ClinicAt...Walk-ins: 8:30 am to 4:30 pm.
Fairbanks Appointment Line:
907-450-3300 – 7:30am to 6:30pm
Anchorage Appointment Line:
For Information About...FSA, HSA, HRA Administration (Borough)Contact...Navia Benefit SolutionsAt...1-800-669-3539
Fax: 866-535-9227
Email: [email protected]
Borough Employer Code: NSB
Claim Forms:Navia Claim Form
App: MyNaviaApp
For Information About...FSA, HSA, and HRA Administration (School District)Contact...American FidelityAt...Website: American Fidelity