For Information About... Contact... At...
For Information About...Medical, Prescription (Plan B only), Dental Claims Participant Customer ServiceContact...WPASAt...1-800-331-6158 Option 8
Health Plan ID Card Requests Option 4
WPAS, Inc.
For Information About...Pharmacy Network or Service:

For all Plans:
Retail Prescription Drug Benefit is a maximum of 30-day supply
Caremark Mail Order is a maximum 90-day supply

Please note: School District Plan B must submit all member paid prescription claims by using the WPAS Claim Form
Contact...CVS/Caremark Pharmacy ProgramAt...1-866-818-6911
App: Caremark
For Information About...Preferred Provider Organization (PPO) Network, Precertification and Case Management Services providerContact...AetnaAt...Provider Only Calls: 1-888-632-3862
Network: Choice POS II (open access)
Payer ID: #60054 0153
Aetna Group #: 863877
Aetna Preferred Provider Network
Claim Address:
PO Box 981106
El Paso, TX 79998-1106
For Information About...Find a vision provider, view your benefits, and get special offersContact...Vision Service Plan (VSP)At...1-800-877-7195
For Information About...Phone or video consultation with a physician
- Plan A, C & Borough- $5 co-pay, no deductible
- Plan B, effective April 1st Teladoc visit cost is $47, subject to deductible & coinsurance
Contact...TelaDocAt... 1-800-835-2362
App: Teladoc
For Information About...Provider Network for non-emergency surgeries nationwide

You can find access to top hospitals and providers in the nation for certain nonemergency surgeries. Includes travel, lodging incentives. Not subject to deductible or out of pocket.
Contact...Transcarent (formerly Bridgehealth)At...1-855-423-1296
SD Employer Code: FBNSB
Borough Employer Code: FNSB2
For Information About...Confidential Emotional Support (Borough)
Legal Guidance & Financial Resources

- Confidential counseling services available 24 hours per day, 7 days per week. Employee and household members each have up to six consultations available per issue, per year at no additional cost.
Contact...ComPsych Employee Assistance Program (EAP)At...1-877-533-2363
Web ID: MY5848i

App: GuidanceResources® Now
For Information About...Employee Assistance Program(EAP) (School District) Contact...Magellan AscendAt...Website:
Phone: (800) 450-1327
For Information About...Life Insurance, AD&D and Optional Supplemental Life Insurance (Borough)Contact...VOYA /ReliastarAt... Borough: (907) 459-1202
For Information About...Life Insurance (School District)
The District has partnered with American Fidelity in providing a variety of benefits:
-Administration of FSA, HRA, and HSA account
-Provide life insurance and AD&D through Principal
-Assist with open enrollment including new hire enrollment into health benefits
-Assist with any change in benefits due to a qualifying event
Contact...American FidelityAt...Website:
For Information About...PA Clinic Appointments for routine medical care and preventative health services.

- Available to Plan A, Plan C & Borough Participants Only
$10 copay per visit, not subject to deductible
$0 copay for preventative
Contact...Coalition Health Center / PA ClinicAt...Walk-ins: 8:30 am to 4:30 pm.
Fairbanks Appointment Line:
907-450-3300 – 7:30am to 6:30pm
Anchorage Appointment Line:
For Information About...FSA, HSA, HRA Administration (Borough)Contact...Navia Benefit SolutionsAt...1-800-669-3539
Fax: 866-535-9227
Email: [email protected]
Borough Employer Code: NSB
Claim Forms:Navia Claim Form
App: MyNaviaApp
For Information About...FSA, HSA, and HRA Administration (School District)Contact...American FidelityAt...Website: